SUPPORT SERVICES
For today's business enterprise, rapid technological innovation and obsolescence are a fact of life, along with the high cost of trained technical staff. As IT managers strive to support valuable technology resources in the most cost-effective manner, outsourcing becomes an attractive alternative. Big Apple Networks offers clients a wide range of outsourced network support services, from technical support to network administration and information-security implementation. Listed below is a sampling of the services we provide to help our clients maximize their IT investment.
SERVICE SYSTEMS
Help Desk and Hardware Services
- Help Desk Support
- Desktop/User Support
- Hardware Support
- Hardware Maintenance Agreements
Network Infrastructure Services
- Network/Server Administration
- Internetworking - WAN, LAN, Routing & Switching Technologies
- Exchange Server Support & Administration
- File, Data & Database Recovery
- Web Server Integration, Support, and Maintenance (IIS, Apache, etc.)
- Remote Access Administration
- System Migration (NT Win2000)
- SQL Server Support & Administration
- System Architecture & Consulting
Information Security (Infosec)
- Policies & Administration
- Encryption Technologies - PKI, PGP, SecurID, etc.
- Hardware - VPN, Firewalls, etc.
- Virus Detection, Prevention, & Remediation
- Consulting
Admins will be responsible for the day to day administration and integrity of servers, workstations, and peripherals.
As a member of the Network Services Team, the Admin is required to have detailed knowledge and/or experience in many aspects of the technology used for servers and workstations.
Administrator will also assist with the daily operations of the Help Desk